R350 To R370? What To Know About SRD Grant Amounts, Reviews, And Appeals In South Africa


Yes, the Social Relief of Distress (SRD) grant is increasing from R350 to R370 per month. This change starts from 1 April 2024.

Finance Minister Enoch Godongwana confirmed the R20 increase. It aims to help with rising living costs.

This guide explains what the new amount means for you. We cover payment dates, how to check your status, and what to do if you are rejected.

Understanding the SRD Grant Increase to R370

The SRD Grant, also known as the R350 grant, was created to support unemployed South Africans during the COVID-19 pandemic.

It has been a vital lifeline for millions of people who have no other source of income. The grant helps families afford basic necessities like food.

The government recently announced the first increase since it began. The new amount is R370 per person, per month, a change many have waited for.

This adjustment is meant to account for inflation. Everyday items have become much more expensive, so the extra R20 is intended to help cover that gap.

Who Qualifies for the R370 SRD Grant?

The rules to qualify for the SRD grant have not changed with the new amount. You must still meet the strict criteria set by SASSA.

Meeting these requirements is crucial. If your situation changes, you might no longer qualify for the monthly payment.

  • Citizenship: You must be a South African citizen, permanent resident, or refugee.
  • Age: You need to be between 18 and 60 years old.
  • Income: You cannot have more than R624 in your bank account per month (the income threshold).
  • Other Support: You must not be receiving any other social grant for yourself.
  • UIF/NSFAS: You cannot be contributing to or eligible for UIF benefits or receiving a stipend from NSFAS.

Important: SASSA checks your bank account details every month. If your balance goes above R624, your grant for that month will be declined.

How to Check Your SRD Grant Application Status

It is your responsibility to check your application status each month. This helps you see if you have been approved or if there is a problem.

Waiting for an SMS is not reliable. Be proactive and use the official online platform to get the latest update on your grant.

  1. Go to the Official SASSA Site: Visit the SRD website at srd.sassa.gov.za.
  2. Find the Status Check Section: Look for the tab or button that says “Check Application Status”.
  3. Enter Your Details: You will need your South African ID number and the cell phone number you used to apply.
  4. View Your Status: The system will show your status for each month. It will say “Approved,” “Pending,” or “Declined.”

If your status is “Pending,” it means SASSA is still verifying your details for that month. Check back in a few days.

What to Do if Your SRD Grant is Declined

A “Declined” status can be frustrating. SASSA provides a reason for the rejection, which helps you understand what went wrong.

Common reasons include having another source of income identified, being registered for UIF, or an identity verification failure.

If you believe the rejection was a mistake, you have the right to appeal. Do not reapply; instead, you must formally challenge the decision.

The appeal process is handled by the Independent Tribunal for Social Assistance Appeals (ITSAA), not SASSA.

Step-by-Step Guide to Appealing a Declined Grant

You must submit a separate appeal for each month your grant was declined. The process is done entirely online and is free of charge.

  1. Visit the ITSAA Website: Go to the official appeals website at srd.dsd.gov.za. This is not the SASSA website.
  2. Provide Your Details: Enter your ID number and the phone number used in your SASSA application.
  3. Receive a PIN: A unique PIN will be sent to your phone. Enter it on the website to proceed.
  4. Select the Month: Choose the specific month you wish to appeal for.
  5. Submit Your Appeal: Follow the prompts to complete and submit your appeal.

You have up to 90 days from the date you received the declined status to submit your appeal. Do not miss this deadline.

The tribunal will review your case by re-verifying your financial information with banks. The decision made by the ITSAA is final.

When and How Will the R370 Be Paid?

SASSA does not have fixed payment dates for the SRD grant. Payments are processed every month, but the exact day can vary.

The best way to know when your money is coming is to check your status. Once approved, the status page will often show a “Payday” date.

Payments are made directly into your bank account. This is the safest and fastest method. Using a post office or retail store can cause delays.

Pro Tip: Always make sure your bank details are correct on the SASSA system. Incorrect details are a major cause of payment delays.

You can update your banking details on the SRD website if you change accounts or made a mistake during your application.

Mulher sorridente com smartphone em frente ao Banco Postal Sul-Africano

Beware of Scams and False Information

Scammers often target SRD grant beneficiaries. It is vital to protect your personal information and be cautious of fake news.

Criminals create fake websites and social media posts to steal your ID number and banking details. Never trust unofficial links.

  • Never Pay to Apply: The SRD grant is 100% free. Anyone asking for money to “help you apply” is a scammer.
  • Use Official Websites Only: Only use srd.sassa.gov.za for applications and status checks.
  • Do Not Share Your PIN: SASSA will never call you to ask for your bank PIN or the one-time password sent to your phone.
  • Official Communication: All official updates come from SASSA directly. Ignore rumours on WhatsApp or social media.

What is the Future of the SRD Grant?

The SRD grant has been extended until March 2025. The government is still discussing long-term solutions for basic income support.

While the R370 is a small increase, it shows a commitment to continue the programme for now. Discussions are ongoing about making it permanent.

For now, ensure your details are up to date and that you check your status every month to keep receiving this important support.

Always rely on official SASSA channels for the most accurate news. This will protect you from misinformation and ensure you get what you are due.

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